START Counselling Service is run by START (Survivors Trauma and Abuse Recovery Trust), a charity that wants to enable people to recover from childhood abuse and lead healthy lives, both mentally and physically.

The Service is managed by Elisabeth Allan, an experienced counsellor and psychotherapist who also heads up the PODS Client Support Service.  PODS (Positive Outcomes for Dissociative Survivors) is another project run by START which works nationally and helps to make recovery from dissociative disorders a reality through training, informing and support.